Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website (Glow-Point).

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1. Information We Collect

When you visit our site, we may collect certain information to help us process orders and improve your experience, including:

Personal Information:

• Name
  
• Billing and shipping address
  
• Email address
  
• Phone number
  
• Payment information (processed securely through our payment provider)
  

Non-Personal Information:

• Browser type, IP address, and device data
  
• Pages visited and time spent on the site
  
• Cookies and similar tracking technologies (for analytics and site performance)

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
  
• Send order confirmations, shipping updates, and customer support responses
  
• Improve our website and product experience
  
• Communicate special offers or updates (only if you opt in)
  

We do not sell, rent, or share your personal information with third parties for marketing purposes.

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3. Sharing Your Information

We may share limited information with trusted service providers who help us run our business, such as:

• Payment processors (e.g., Shopify Payments, PayPal)
  
• Shipping and fulfillment partners
  
• Email or marketing platforms (only if you’ve subscribed)
  

These providers are only given the information they need to perform their services and are required to keep it secure.

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4. Cookies

Our website uses cookies to enhance your browsing experience and improve site performance.

You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

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5. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access.

All payment information is encrypted and processed securely through our payment gateway we never store your credit card details.

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6. Your Rights

You have the right to:

• Access, update, or delete your personal information
  
• Opt out of marketing emails at any time
  
• Request a copy of the data we hold about you
  

To make a request, please contact us at treyp.ecommerce@gmail.com

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7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date.

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8. Contact Us

If you have any questions about our Privacy Policy or how we handle your information, please reach out to us at:

📧 treyp.ecommerce@gmail.com